{"id":"demo_001","question":"退款多久到账？","answer":"原路退回通常需要1-3个工作日","documents":[{"id":"D1","title":"会员规则","text":"会员积分可用于兑换优惠券，但不能提现。"},{"id":"D2","title":"退款规则","text":"退款审核通过后，款项会原路退回，通常需要1-3个工作日到账。"},{"id":"D3","title":"发票规则","text":"订单完成后可在发票中心申请电子发票。"}],"gold_doc_ids":["D2"]}
{"id":"demo_002","query":"如何修改收货地址？","answers":["订单未发货前可在订单详情页修改收货地址"],"ctxs":[{"id":"D4","title":"订单修改","text":"订单未发货前，用户可以在订单详情页修改收货地址；已发货订单需联系客服处理。"},{"id":"D5","title":"支付说明","text":"支付成功后系统会发送短信通知。"},{"id":"D6","title":"售后说明","text":"商品签收后七天内可申请售后。"}],"citations":["D4"]}
{"id":"demo_003","prompt":"企业认证需要多久？","short_answers":["企业认证一般在2个工作日内完成审核"],"passages":[{"id":"D7","title":"认证说明","text":"企业认证提交营业执照和法人信息后，一般在2个工作日内完成审核。"},{"id":"D8","title":"账户安全","text":"建议开启登录二次验证以提升账户安全。"},{"id":"D9","title":"费用说明","text":"基础版账户不收取年费。"}],"supporting_doc_ids":["D7"]}